CHEMISTRY COMMUNITY

In this question it asks "what is the total entropy change when 40kJ of heat are transferred from a large reservoir at 800K to one at 200K.
Why wouldn't the total entropy change either be zero, because one lost entropy and the other gained it, or be (q/T)?

Because these reservoirs are at different temperatures and one is gaining and the other is losing enthropy, you have to take the temperature in K into consideration. Using q (the 40 kJ) and the formula q/T, you add together the delta S for reservoir 1 and 2 to find the total enthropy.